privacy policy
1. Introduction
Welcome to LupoTek (“LupoTek”, “we”, “us”, “our”). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, share, and protect personal information when you use our website, services, products, and other offerings (collectively, “Services”).
By using the Services, you agree we will collect, use and share your information as described in this policy. If you do not agree, please do not use our Services.
2. Information We Collect
2.1 Information you provide to us
We collect information you provide directly to us, such as:
Registration information (name, email address, mailing address, phone number, company name).
Payment or billing information (credit card, bank account, invoicing details) when you purchase our products or services.
Communications with us (customer support requests, feedback, surveys).
Content you generate, upload or submit (comments, designs, user-content in connection with the Services).
Other information you choose to provide.
2.2 Information we collect automatically
When you access or use our Services, we may automatically collect:
Usage data (pages visited, features used, time spent, performance metrics).
Device and connection information (IP address, browser type, operating system, device identifiers, mobile carrier, crash data).
Cookies and similar technologies (see our Cookie Policy).
2.3 Information from third parties
We may receive information about you from third-party sources, including partners, analytics providers, advertising networks, public databases, and social networks.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
To provide, maintain, and improve our Services.
To process and fulfil your orders, manage your account, handle billing and payments.
To communicate with you — sending updates, promotional offers (where permitted), security alerts, and customer service messages.
To personalize your experience and provide content, features, and offers tailored to you.
To monitor usage, analyze trends, conduct research, and improve our business.
To protect our rights and comply with legal obligations (e.g., fraud prevention, regulatory compliance, security).
For any other purpose we disclose when you provide your information or to which you consent.
4. Sharing of Information
We may share your personal information in the following circumstances:
With our service providers, contractors or agents who perform business-related functions (hosting, analytics, payment processing, customer service).
With our affiliates or subsidiaries for purposes described in this policy.
In connection with a merger, acquisition, sale of assets, or other corporate transaction — your information may be transferred.
As required by law, regulation, legal process, or government request.
To enforce our Terms of Use, protect our rights, privacy, safety or property, or detect misuse of the Services.
With your consent or at your direction.
We do not sell your personal information for independent use by third parties, except as permitted by applicable law.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect and store information. Cookies help us recognize your device, remember your preferences, measure the performance of the Services, and personalize content. You may set your browser to refuse cookies, but doing so may affect your ability to use certain parts of our Services.
6. Data Retention
We retain your personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, enforce our agreements, and for reasonable business purposes. When the information is no longer needed, we will securely delete or anonymize it.
7. Security
We employ appropriate technical, administrative, and physical safeguards to protect the information we process from unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure and we cannot guarantee absolute security.
8. International Transfers
Because LupoTek operates globally, your personal information may be transferred to, stored in, or processed in countries outside your home jurisdiction (including Australia, and potentially other countries). When we do so, we take steps to ensure adequate protection consistent with applicable laws.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, update, delete or restrict the use of your personal information; to object to or withdraw consent; and to receive a portable copy of your information. To exercise these rights, please contact us at the email below.
You may also opt-out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us.
10. Children’s Privacy
Our Services are not directed to children under 18 years old. We do not knowingly collect personal information from children under 18. If we learn we have collected data from a child under 18, we will take reasonable steps to delete it.
11. Changes to this Privacy Policy
We may update this policy to reflect changes in our practices, technology, legal requirements or business operations. We will post the updated policy with a new “Effective date.” Continued use of Services after such changes constitutes your consent.
12. Contact Us
If you have questions, concerns or requests about this Privacy Policy, please contact:
Email: legal@lupotek